This Privacy Policy explains how 34jl collects, uses, stores, shares, and protects the personal information of all players and visitors who access the platform at https://34jl.vip. We are committed to handling your data with transparency and in accordance with applicable Philippine data privacy law.
These cards summarise the six core principles of the 34jl Privacy Policy. The full legal text follows in the sections below.
34jl collects personal data you provide during registration (name, mobile number, date of birth), transaction data (deposit and withdrawal history), and technical data (device type, IP address, browser type) generated during platform use.
Your data is used to operate and personalise your 34jl account, process deposits and withdrawals, verify your identity, detect fraud, fulfil regulatory obligations, and communicate platform updates and promotions where you have consented.
34jl shares data only with trusted service partners required to operate the platform (payment processors, identity verification providers, game studios) and with regulatory authorities where legally required. We do not sell personal data.
34jl uses SSL/TLS encryption for all data transmissions, secure server infrastructure, access controls limiting internal data access to authorised personnel only, and regular security reviews to protect your personal information.
As a 34jl player, you have the right to access your personal data, request corrections, ask for data deletion (subject to regulatory retention requirements), object to certain processing, and withdraw marketing consent at any time.
34jl uses cookies and similar technologies to remember your preferences, maintain your session, and analyse platform usage. You can manage cookie preferences through your browser settings, though some cookies are essential to platform function.
34jl ("34jl," "we," "us," or "our") is the operator of the online gaming platform accessible at https://34jl.vip. We take the privacy and security of your personal information seriously, and this Privacy Policy sets out in clear terms what data we collect, why we collect it, how we use and protect it, and what rights you have in relation to it.
This Policy applies to all individuals who visit the 34jl website, register a 34jl account, use the 34jl platform or mobile application, or otherwise interact with 34jl in any capacity. By accessing or using any part of the 34jl platform, you acknowledge that you have read and understood this Privacy Policy.
34jl operates in the Philippines and handles the personal data of Filipino players in a manner consistent with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC).
34jl is the data controller responsible for the personal information collected and processed through the 34jl platform. As data controller, 34jl determines the purposes and means of processing your personal data, and is accountable under applicable privacy law for the manner in which that data is handled.
34jl has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and with applicable data privacy legislation. Queries, data subject requests, and privacy complaints may be directed to the 34jl support team, which will escalate data privacy matters to the DPO as required.
34jl collects several categories of personal data depending on how you interact with the platform:
When you create a 34jl account, we collect the following information:
When you complete identity verification, 34jl collects copies of government-issued identification documents (such as PhilSys ID, Philippine passport, driver's license, UMID, or SSS card) and, where required, photographic verification (selfie with ID) or proof of payment method ownership.
34jl collects and retains records of all financial transactions conducted through your account, including deposit amounts and dates, withdrawal requests and processing records, bonus credits and adjustments, and payment method details (e-wallet reference IDs, partial bank account information). 34jl does not store full payment card numbers.
34jl records all gaming activity conducted through your account, including game sessions, bet amounts, win and loss outcomes, game titles, session start and end times, and bonus utilisation. This data is used for account integrity, responsible gaming monitoring, and regulatory compliance.
When you access the 34jl platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, referring URL, pages visited and time spent, session duration, and approximate geographic location derived from IP address.
If you contact 34jl's support team via live chat or any other official communication channel, we retain records of that correspondence, including the content of messages and any documentation you provide, for quality assurance and dispute resolution purposes.
34jl collects personal data through the following methods:
34jl processes your personal data on the following legal grounds, as applicable under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:
34jl uses the personal data it collects for the following purposes:
34jl shares personal data only in the following limited and controlled circumstances:
34jl engages trusted third-party service providers who process personal data on 34jl's behalf and under 34jl's instruction. These include payment processing providers (GCash, PayMaya, banking partners), identity verification and KYC service providers, game studios and platform technology providers, cloud hosting and infrastructure providers, and fraud detection and security service providers. All such providers are contractually required to implement appropriate data protection measures and to process personal data only for the specific purposes for which it was shared.
34jl may disclose personal data to Philippine government agencies, regulators, law enforcement bodies, or courts where such disclosure is required by law, regulation, court order, or other legally binding demand. In such cases, 34jl will disclose only the minimum amount of data necessary to satisfy the legal requirement and, where legally permitted, will notify affected players.
In the event of a merger, acquisition, restructuring, or sale of all or part of 34jl's business, personal data held by 34jl may be transferred to the acquiring entity as part of that transaction, subject to the acquiring entity's commitment to honour this Privacy Policy or to provide a replacement policy of equivalent or greater protection.
Some of 34jl's service providers and infrastructure partners are located outside the Philippines. Where personal data is transferred to recipients in other countries, 34jl takes reasonable steps to ensure that the transfer is carried out in compliance with the Data Privacy Act of 2012 and applicable NPC guidelines, including by implementing appropriate contractual safeguards with international service providers.
34jl retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your account, and to comply with applicable legal and regulatory retention requirements. In general, this means:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 34jl's data disposal procedures.
34jl implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
While 34jl takes all reasonable precautions to secure your data, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials, as described in the 34jl Terms & Conditions.
34jl uses cookies and similar tracking technologies (including web beacons and local storage) to operate the platform, remember your preferences, and analyse usage patterns. The categories of cookies used by 34jl include:
You can control and manage cookies through your browser settings. Note that disabling certain categories of cookies may affect the functionality and performance of the 34jl platform. For detailed instructions on managing cookies in specific browsers, refer to your browser's help documentation.
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights in relation to the personal data 34jl holds about you:
Request a copy of the personal data 34jl holds about you and information about how it is being processed.
Request correction of inaccurate or incomplete personal data held in your 34jl account, subject to identity verification.
Request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or, in certain circumstances, to processing based on legitimate interests.
Request that 34jl restrict processing of your data in certain circumstances, such as while a rectification request is being assessed.
Receive a copy of your personal data in a structured, machine-readable format and, where technically feasible, request its transfer to another controller.
To exercise any of the above rights, please contact 34jl via the official live chat channel inside the platform or by email as described in Section 16. 34jl will respond to all verified data subject requests within thirty (30) calendar days of receipt. If your request is complex or numerous, 34jl may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reason for it.
The 34jl platform is strictly intended for persons who are 21 years of age or older. 34jl does not knowingly collect, process, or retain personal data belonging to individuals under the age of 21. Any account found to have been created by or on behalf of a person under 21 years of age will be immediately closed and all associated data will be deleted, subject to any legal obligations requiring retention.
If 34jl has inadvertently collected personal data from a person under the age of 21, or if you are the parent or guardian of a minor whose data may have been submitted to 34jl, please contact us immediately via the support channels in Section 16 and we will take prompt action to delete the data.
The 34jl platform may contain links to third-party websites or services. Where such links exist, they are provided for informational or functional convenience only. 34jl does not control the privacy practices of third-party websites and is not responsible for the content, privacy policies, or data handling practices of any website not operated by 34jl.
We encourage you to review the privacy policy of any third-party website you visit through a link on the 34jl platform before providing any personal information to that site.
34jl may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, platform functionality, or data processing practices. When material changes are made, 34jl will take reasonable steps to inform registered players — typically by posting a notice within the 34jl platform or by updating the Effective Date at the top of this Policy.
Your continued use of the 34jl platform following the posting of any revised Privacy Policy constitutes your acknowledgment of the updated Policy. We encourage you to review this Policy periodically to stay informed about how 34jl protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or 34jl's data processing practices, you may contact us through the following channels:
When submitting a data privacy query or data subject request, please provide your registered mobile number and a clear description of your request or concern. Requests are handled by trained personnel and, where appropriate, escalated to the 34jl Data Protection Officer. 34jl aims to acknowledge all privacy-related queries within five (5) business days and to resolve them within the statutory timeframes.
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